Payment Successful — Booking Confirmed

Thank you. Your payment was successfully processed and your transportation service is now confirmed.

What happens next

Within a few minutes, you will receive a Booking Confirmation Email with your reservation details, including:

• Pickup date and time

• Pickup location / meeting point

• Destination

• Passenger information

• Vehicle type (if applicable)

• Special notes (child seat, luggage, accessibility, etc.)

If you do not see the email, please check your spam/junk folder. If you still cannot find it, contact us immediately so we can resend it.

Manage your booking (changes or cancellation)

You can modify or cancel your reservation at any time using the Manage Booking link included in your confirmation email.

This link is the official way to:

• Request a pickup time change

• Update flight information

• Edit passenger details

• Change pickup instructions

• Cancel your booking (subject to the policy below)

For security reasons, booking management is only available through the unique link sent to the email address used at checkout.

Cancellation & Refund Policy

Because we provide transportation services and allocate drivers and vehicles specifically for your time slot, refunds depend on the cancellation notice period:

• More than 48 hours before the scheduled pickup time: 100% refund

• More than 24 hours but less than 48 hours: 50% refund

• Less than 24 hours before pickup time: No refund (non-refundable)

No-Show (non-refundable)

A booking is considered a No-Show and is not eligible for any refund if:

• The passenger does not arrive at the pickup point, or

• The passenger cannot be reached by phone/message, or

• Incorrect pickup details were provided, or

• The passenger misses the flight and does not notify us in advance

Need help right now?

If you need immediate assistance with your reservation, please contact us:

Email: info@drtransfers.com
Phone / WhatsApp: +1 (438) 821-0100