{"id":26227,"date":"2026-02-27T15:43:46","date_gmt":"2026-02-27T20:43:46","guid":{"rendered":"https:\/\/drtransfers.com\/?page_id=26227"},"modified":"2026-02-27T15:43:47","modified_gmt":"2026-02-27T20:43:47","slug":"booking-fail","status":"publish","type":"page","link":"https:\/\/drtransfers.com\/index.php\/booking-fail\/","title":{"rendered":"Booking fail"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<h1 data-start=\"566\" data-end=\"608\">Booking Not Completed \u2014 Payment Required<\/h1>\n<p data-start=\"610\" data-end=\"767\">It looks like your reservation was created, but the payment was <strong data-start=\"674\" data-end=\"691\">not completed<\/strong>.\nYour booking is <strong data-start=\"709\" data-end=\"726\">not confirmed<\/strong> until payment is successfully processed.\n<a href=\"\/\" onclick=\"if (window.history.length &gt; 1) { history.back(); return false; }\">\u2190 GO BACK TO PAYMENT PAGE NOW<\/a><\/p>\n\n<h2 data-start=\"769\" data-end=\"791\">Why this may happen<\/h2>\n<p data-start=\"792\" data-end=\"838\">This can occur for several reasons, including:<\/p>\n\n<ul data-start=\"839\" data-end=\"1043\">\n\t<li data-start=\"839\" data-end=\"895\">\n<p data-start=\"841\" data-end=\"895\">The payment was declined by your bank or card issuer<\/p>\n<\/li>\n\t<li data-start=\"896\" data-end=\"947\">\n<p data-start=\"898\" data-end=\"947\">The payment window was closed before completion<\/p>\n<\/li>\n\t<li data-start=\"948\" data-end=\"990\">\n<p data-start=\"950\" data-end=\"990\">The payment method verification failed<\/p>\n<\/li>\n\t<li data-start=\"991\" data-end=\"1043\">\n<p data-start=\"993\" data-end=\"1043\">A connectivity or temporary gateway error occurred<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"1045\" data-end=\"1070\">What you should do now<\/h2>\n<h3 data-start=\"1072\" data-end=\"1122\">Option 1 \u2014 Try the payment again (recommended)<\/h3>\n<p data-start=\"1123\" data-end=\"1181\">Please use the secure link below to complete your payment:<\/p>\n<p data-start=\"1183\" data-end=\"1237\"><strong data-start=\"1183\" data-end=\"1204\">Complete Payment now:\u00a0<a href=\"\/\" onclick=\"if (window.history.length &gt; 1) { history.back(); return false; }\">\u2190 GO BACK TO PAYMENT PAGE NOW<\/a>\n<\/strong><\/p>\n<p data-start=\"1239\" data-end=\"1339\">If you do not have a payment link, request one using the contact options at the bottom of this page.<\/p>\n\n<h3 data-start=\"1341\" data-end=\"1401\">Option 2 \u2014 Check your email for your Manage Booking link<\/h3>\n<p data-start=\"1402\" data-end=\"1540\">If your system generated a reservation reference, you may receive an email with a <a href=\"https:\/\/cuba.drtransfers.com\/my-bookings\/\"><strong data-start=\"1484\" data-end=\"1502\">Manage Booking<\/strong><\/a> link.<br data-start=\"1508\" data-end=\"1511\" \/>From that email link you can:<\/p>\n\n<ul data-start=\"1541\" data-end=\"1686\">\n\t<li data-start=\"1541\" data-end=\"1576\">\n<p data-start=\"1543\" data-end=\"1576\">Complete payment (if available)<\/p>\n<\/li>\n\t<li data-start=\"1577\" data-end=\"1631\">\n<p data-start=\"1579\" data-end=\"1631\">Update reservation details (date\/time\/flight info)<\/p>\n<\/li>\n\t<li data-start=\"1632\" data-end=\"1686\">\n<p data-start=\"1634\" data-end=\"1686\">Cancel the request if you no longer need the service<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1688\" data-end=\"1752\">If you do not see the email, please check your spam\/junk folder.<\/p>\n\n<h2 data-start=\"1754\" data-end=\"1792\">Reservation status and availability<\/h2>\n<p data-start=\"1793\" data-end=\"1820\">Until payment is completed:<\/p>\n\n<ul data-start=\"1821\" data-end=\"2029\">\n\t<li data-start=\"1821\" data-end=\"1877\">\n<p data-start=\"1823\" data-end=\"1877\">Your time slot and vehicle may <strong data-start=\"1854\" data-end=\"1875\">not be guaranteed<\/strong><\/p>\n<\/li>\n\t<li data-start=\"1878\" data-end=\"1948\">\n<p data-start=\"1880\" data-end=\"1948\">Prices and availability may change, especially during peak periods<\/p>\n<\/li>\n\t<li data-start=\"1949\" data-end=\"2029\">\n<p data-start=\"1951\" data-end=\"2029\">We may contact you if additional details are required to finalize your booking<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2031\" data-end=\"2130\">If you need urgent assistance, contact us so we can secure your reservation as quickly as possible.<\/p>\n\n<h2 data-start=\"2132\" data-end=\"2192\">Cancellation &amp; Refund Policy (applies only after payment)<\/h2>\n<p data-start=\"2193\" data-end=\"2313\">Refunds are only applicable once a payment has been successfully processed. After payment, the following policy applies:<\/p>\n\n<ul data-start=\"2315\" data-end=\"2535\">\n\t<li data-start=\"2315\" data-end=\"2391\">\n<p data-start=\"2317\" data-end=\"2391\"><strong data-start=\"2317\" data-end=\"2373\">More than 48 hours before the scheduled pickup time:<\/strong> <strong data-start=\"2374\" data-end=\"2389\">100% refund<\/strong><\/p>\n<\/li>\n\t<li data-start=\"2392\" data-end=\"2457\">\n<p data-start=\"2394\" data-end=\"2457\"><strong data-start=\"2394\" data-end=\"2440\">More than 24 hours but less than 48 hours:<\/strong> <strong data-start=\"2441\" data-end=\"2455\">50% refund<\/strong><\/p>\n<\/li>\n\t<li data-start=\"2458\" data-end=\"2535\">\n<p data-start=\"2460\" data-end=\"2535\"><strong data-start=\"2460\" data-end=\"2502\">Less than 24 hours before pickup time:<\/strong> <strong data-start=\"2503\" data-end=\"2533\">No refund (non-refundable)<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2537\" data-end=\"2574\">Need help completing your booking?<\/h2>\n<p data-start=\"2575\" data-end=\"2669\">We can help you finalize payment, resend the payment link, or confirm the reservation details.<\/p>\n<p data-start=\"2671\" data-end=\"2765\"><strong data-start=\"2671\" data-end=\"2681\">Email: info@drtransfers.com<\/strong><br data-start=\"2694\" data-end=\"2697\" \/><strong data-start=\"2697\" data-end=\"2718\">Phone \/ WhatsApp: 1 (438)821-0100<\/strong><br data-start=\"2732\" data-end=\"2735\" \/><strong data-start=\"2735\" data-end=\"2754\">Business hours:<\/strong> 08:00 to 17:00<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Booking Not Completed \u2014 Payment Required It looks like your reservation was created, but the payment was not completed. Your booking is not confirmed until payment is successfully processed. \u2190 GO BACK TO PAYMENT PAGE NOW Why this may happen This can occur for several reasons, including: The payment was declined by your bank or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-26227","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/pages\/26227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/comments?post=26227"}],"version-history":[{"count":3,"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/pages\/26227\/revisions"}],"predecessor-version":[{"id":26230,"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/pages\/26227\/revisions\/26230"}],"wp:attachment":[{"href":"https:\/\/drtransfers.com\/index.php\/wp-json\/wp\/v2\/media?parent=26227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}